Your Personalized Communications Manager
ccainsights.com is designed to be easy and intuitive to use. Log on, follow these steps and you’ll be done before you know it.
FOR PARTICIPATING BUSINESSES ENTERING THE SITE FOR THE FIRST TIME:
Visit ccainsights.com and click on the FIRST TIME USER? link to set up your user access. Once this is complete, you will be able to customize your communication pieces and audience.
Find Your Business and Register
Find your business in the top bar, a drop-down menu should show your business. Choose your business and enter your information, including a password, in the open fields. You will be able to register others to use the site once your initial registration is complete. After completing and clicking on the SUBMIT button, you will receive an email that asks you to login to begin your customization choices. Your user name will be your email address; passwords must be at least 6 characters and are case‐sensitive.
AFTER COMPLETING REGISTRATION, YOU CAN NOW GET STARTED PERSONALIZING YOUR COMMUNICATIONS:
Your Business Personalization
After you log back in you can begin the personalization process for your communications. Click on each of the following tabs in the menu bar and complete your choices.
In this section, you will fill out your business information, which will be included in each of your customer communications. You will also be able to add marketing messages and your logo.
You will select your two main choices of promotions for your Service and Repair communications from the drop-down menu.
An audience selection guide walks you through this section in a little more detail, if you need assistance. In this section of the site, you will be choosing:
You will be choosing the mile radius from your business outward to your customers — it is the area you service and will be used to help shape the audience we send your communications to. Make sure to choose a radius and click on UPDATE RADIUS each time you make a different selection.
Here, you will select the audience for your print communications, specifically for the Service and Repair Insights Magazine. To begin, click on either Service Insights Magazine or Repair Insights Magazine. You will then see a drop-down menu of business categories. Choose one at a time to view your audience on the right side.
You are given the opportunity to add all, add none, or be selective from this audience. Make sure to choose UPDATE AUDIENCE each time you make selection choices. You can also add any businesses you may want to send the magazine to either one at a time using the site, or you can send/email a simple excel spreadsheet to our program HQ to be added for you. You can also print off your audience selections from this page.
All participating businesses will receive 3 copies of each print magazine sent to your customers from this program. You have the opportunity to add additional copies of the magazine with your business personalization to be delivered to your business. Make sure to choose UPDATE COPIES after all choices have been made.
Here, you will choose how you would like to have this program billed to you — either through your GM/ACDelco Co‐op Funds or your Open Parts Account. Make sure to UPDATE BILLING.
Under the Approval tab at the top, you will give your final approval on all your choices. Please review this carefully. This is your final approval. Once you click on Final Approval, you cannot make changes online. You can print this page for your records. You will not receive any other communication from us. If you need to make changes after submitting the approval, contact our Insights Program Headquarters at 1‐800‐931‐7478.